NEW Customer Satisfaction is Worthless, Customer Loy...

in titles & descriptions   Company Info | Checkout Info | Shipping Info | Return Policy | FAQ's By continuing with your purchase using the eBay Buy It Now button, you agree to the Buy Terms of Use at http://stores.ebay.com/Buys-Internet-Superstore/Terms.html. Buy requires immediate payment for this item with PayPal. Until you complete payment, another buyer may purchase this item. Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They KnowTHIS IS A BRAND NEW ITEM.Buy SKU: 30371564 DescriptionA nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.If you want additional information regarding the content of this item please refer to the manufacturer for more details. When you buy from Buy Internet Superstor ... Read More